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Frequently Asked Questions and Their Answers
Frequently asked questions
General
No, refunds for digital products are not possible.
According to applicable regulations, once a customer consents to the immediate execution of the contract before the 14-day withdrawal period expires and the digital content has been fully delivered, the right to withdraw from the contract is forfeited.
By purchasing the product, the customer acknowledged and accepted this condition and confirmed that the acquired digital product would be used solely for personal use, without any public distribution, which could constitute a copyright infringement.
If you have any questions regarding the terms of purchase, please contact our customer support team.
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